We hope this letter finds you and your family in good health. As you may be aware, elective dental and surgical procedures are now allowed as of May 14th according to Executive Order 20-51. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines.
While many things have changed, one thing has remained the same: our commitment to your safety. Infection control has always been a top priority at Kottemann Orthodontics and you may have seen this during your visits to our office.
Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), Minnesota Department of Health (MDH) and the Occupational Safety and Health Administration (OSHA).
We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
Understandably, our waiting room and staff attire may look different at your next visit.
Changes to Keep Us All Healthy
We made new changes to help protect our patients and staff. For example:
- We ask that you fill out our COVID-19 Dental Treatment Consent Form within 24 hours of your appointment.
- If you arrive early for your appointment, please wait in your car until your scheduled time in order to limit the number of people in the waiting room.
- For parents who are waiting in their car during their child's appointment, please do not leave the property so that your child may return to you immediately after their appointment.
- All parents and patients are required to wear a mask or mouth covering when entering our facility and all of our staff will be wearing a mask as well. In order to conserve PPE, we are unable to provide masks.
- Only one parent (guardian) per patient will be allowed in the general clinic area and only if needed. No other friends or siblings will be allowed in.
- Temperatures will be taken for all patients prior to their visit.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- Patients will be asked to rinse with a mild hydrogen peroxide solution prior to being escorted to the treatment area.
- The Brushing Station will not be open so please be sure to brush at home before the visit.
- You may see that our waiting room will no longer offer magazines, children’s toys and so forth since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
- After your visit, we ask that you leave the clinic and call back to the office to arrange your next appointment.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. If you are due for an appointment, please call our office at 763-420-6834 so we can schedule you as soon as we have availability.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
We're also still open virtually for video calls.